Pusta88 Privacy Policy – How We Protect Your Data

Our Commitment to Your Privacy

Welcome to Pusta88, one of the most trusted online gaming platforms built for Filipino players. We know that when you sign up and play your favourite games — whether it's Tongits, Sabong, Baccarat, or basketball betting — you're sharing personal information with us. That's not something we take lightly.

This Pusta88 Privacy Policy covers how we collect, store, use, and protect the personal data of every member who accesses our website at pusta88.best. By creating an account or continuing to use our platform, you agree to the practices described in this document. If you have any questions or concerns, our support team is always ready to help.

1. Information We Collect

Pusta88 collects personal data only when there is a clear and legitimate purpose for doing so. Here's a breakdown of the categories of information we may gather when you use our platform:

Account Registration Data

When you sign up for a Pusta88 account, we ask for basic details like your full name, date of birth, email address, and mobile number. This information is required to create your account, verify that you meet the legal age requirements for online gaming in the Philippines, and to communicate important updates with you.

Financial and Payment Information

To process deposits and withdrawals, Pusta88 collects payment-related details such as your GCash mobile number, Maya wallet ID, bank account details (for BDO, BPI, UnionBank, or InstaPay/PESONet transfers), or your Visa/Mastercard card information. We do not store your full card number on our servers; payments are processed through PCI-DSS compliant gateways.

Identity Verification Documents

For KYC (Know Your Customer) compliance as required under Philippine Anti-Money Laundering laws and PAGCOR guidelines, we may request a government-issued ID such as a PhilSys card, passport, or driver's license. These documents are handled with strict confidentiality.

Usage and Behavioral Data

We automatically collect information about how you interact with the Pusta88 platform — pages you visit, games you play, session duration, device type, IP address, browser type, and referral source. This data helps us improve our services, detect suspicious activity, and personalise your experience.

Customer Support Interactions

When you contact Pusta88's support team via live chat, email, or any other channel, we retain records of those conversations to resolve your concern efficiently and to improve our service quality over time.

2. How We Use Your Data

Every piece of data collected by Pusta88 has a specific, documented purpose. We don't collect anything just for the sake of it.

3. Data Sharing and Disclosure

Pusta88 does not sell or rent your personal information to third parties. However, there are limited circumstances under which we may share your data:

• Regulatory Authorities: We may disclose information to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), or other government agencies when required by law or court order.
• Payment Processors: Your financial data may be shared with licensed payment service providers such as GCash, Maya, or banking partners to facilitate transactions. These partners are bound by strict data protection agreements.
• Identity Verification Services: Third-party KYC providers may process your identification documents on our behalf under secure, contractually bound conditions.
• Technical Service Providers: Cloud hosting providers, analytics tools, and customer support software providers may process your data as our data processors. They are not permitted to use your data for their own purposes.
• Business Transfers: In the unlikely event of a merger or acquisition involving Pusta88, your data may be transferred to the new entity, and you will be notified accordingly.

4. Cookies and Tracking Technologies

Like most websites, Pusta88 uses cookies and similar tracking technologies to make your experience smoother and more personalised. Here's what you should know:

Types of Cookies We Use

• Essential Cookies: These are necessary for the site to function — things like keeping you logged in during your session. You can't opt out of these without breaking basic functionality.
• Analytics Cookies: These help us understand which pages are most popular, how long players spend on certain games, and where users drop off. The data is aggregated and anonymous.
• Preference Cookies: These remember your settings, such as your preferred language or notification preferences.
• Marketing Cookies: If you've opted in to receive personalised offers, these cookies help us show you relevant Pusta88 promotions. You can withdraw consent at any time.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect how the Pusta88 platform works on your device.

5. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Philippine law. Here's the general timeframe:

• Active Account Data: Retained for the duration of your account being active on Pusta88.
• Closed Account Data: Retained for a minimum of five (5) years after account closure, in compliance with AML and tax regulations in the Philippines.
• Financial Transaction Records: Kept for at least five (5) years as required by the AMLC and BIR regulations.
• Support Interaction Logs: Retained for up to two (2) years to help resolve any follow-up issues.

Once data is no longer required, it is securely deleted or anonymised so it can no longer be associated with any individual player.

6. Your Rights as a Pusta88 Member

Under the Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, you have the following rights regarding your personal data held by Pusta88:

To exercise any of these rights, reach out to our Data Protection Officer at privacy@pusta88.best. We will respond to all verified requests within 15 business days.

7. Security Measures

Pusta88 takes the security of your personal data seriously. We implement a multi-layered approach to protect your information from unauthorised access, alteration, disclosure, or destruction:

• SSL/TLS Encryption: All communications between your browser or app and our servers are encrypted using industry-standard TLS 1.3 protocols.
• Two-Factor Authentication (2FA): We strongly recommend enabling 2FA on your Pusta88 account for an additional layer of protection.
• Regular Security Audits: Our systems undergo regular penetration testing and security reviews conducted by independent cybersecurity firms.
• Access Controls: Access to personal data within Pusta88 is strictly limited to authorised personnel based on their job functions. All access is logged.
• Incident Response Plan: In the unlikely event of a data breach, Pusta88 has a documented incident response plan. Affected users and the NPC will be notified within the required timeframes under Philippine law.

While we take every reasonable precaution to protect your data, no online platform can guarantee 100% security. We encourage all Pusta88 members to use strong, unique passwords and to never share your login credentials with anyone.

8. Protection of Minors

Pusta88 is an online gaming platform intended exclusively for adults aged 18 years and above. We do not knowingly collect personal data from anyone under 18. During registration, we verify age through date of birth and KYC document checks.

If we discover that personal data from a minor has been submitted to us — whether due to misrepresentation or error — we will immediately delete that account and all associated data. If you believe a minor has registered on our platform, please contact us right away at privacy@pusta88.best.

9. Links and Third-Party Content

The Pusta88 website may from time to time display informational references or links as part of content. However, this Privacy Policy applies only to data collected directly through pusta88.best. We are not responsible for the privacy practices of any external websites. We recommend reviewing the privacy policies of any third-party services you use to deposit or withdraw funds, such as GCash, Maya, or your bank's online portal.

10. Changes to This Privacy Policy

Pusta88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date.
• Send a notification to your registered email address for significant changes.
• Display a prominent notice on the Pusta88 website homepage for a reasonable period.

Your continued use of Pusta88 after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically to stay informed.

11. Contact Our Data Protection Officer

If you have any questions, concerns, or requests about this Pusta88 Privacy Policy or how we handle your personal data, don't hesitate to get in touch. Our dedicated Data Protection Officer (DPO) is here to help.